Infomap360 Privacy Policy

This document outlines the privacy protocols maintained by Infomap360 Global Pvt. Ltd. ("Company", "we", "us", or "our") to insulate corporate credentials, design data pipelines, proposal contracts, and operational consumer metadata files captured during platform runtimes.

1. Smart Home Operational Datasets We Process

To run proposal computations, support standard system features, and maintain continuity logs throughout your automation deployment lifecycles, our infrastructure layer processes the following categories of information, including data you voluntarily provide to us:

• Enterprise & Customer Profile Contexts (Personal Identifiers & Account Info): User names, automation company staff registration records, corporate communication addresses, phone numbers, mailing addresses, secure usernames, encrypted access passphrases, customer profile roles, contact records, and profile imagery required to set up and access an account.
• Proposal & Project Automation Blueprints: Equipment specifications, smart home room layouts, hardware component pricing lists, project scheduling workflows, contract estimates, and interactive customer approval logs.
• Device Telemetry & Geolocation Mapping: Upon explicit browser location permission approval, our software checks geographic coordinates (latitude, longitude, and translated locale text strings) solely to tie site survey data, site visit logging parameters, and proposal properties to true field locations.
• Environmental System Access Telemetry ($env_var / Usage Data): Information about how you interact with our Services, such as security tracking blocks capturing public IP addresses, operational device configurations, operating system signatures, web browser version stamps, pages visited, and time spent on our site to trace access back to authorized administrators.
• Communication Data: Informational parameters, log summaries, or custom details you provide voluntarily when you contact us for support inquiries, framework diagnostics, or platform feedback.

2. Strategic Utilization of Collected Metadata

Data structures held inside the system are evaluated exclusively for various purposes to manage and drive smart home deployment workflows:

• To provide, operate, maintain, and drive our premium Home Automation software services.
• To improve, refine, and personalize your experience with our layout management toolsets.
• To process platform transactions and send you related configuration information, including invoices and verification confirmations.
• To communicate with you, respond to technical inquiries, and provide reliable customer support pipelines.
• To send you marketing and promotional communications, strictly where your administrative team has explicitly opted in to receive them.
• Generating, revising, and tracking customer proposals and automated equipment pricing profiles.
• Logging end-to-end project milestones, site audit status trails, hardware deliveries, and final configuration sign-offs.
• Securing authorization checks across administrative teams and customer viewing screens via multi-factor authentication loops.
• Maintaining permanent audit strings and tracking security incidents using database markers (`lastlogin` coordinates and environmental footprint trackers).
• To comply with statutory legal obligations and enforce our baseline platform terms and conditions.

3. Cryptographic Parameters & Structural Security Controls

Infomap360 isolates critical corporate project parameters from external threat vectors by implementing a variety of security measures, physical, electronic, and procedural safeguards:

• Corporate passwords undergo one-way cryptographic encryption processing protocols directly on our storage nodes using server hashing technologies (`password_verify()`).
• Authentication records and account metadata are securely retained and processed in accordance with established database security practices and data protection standards.
• All internal database operations utilize secure access mechanisms, parameterized objects (PDO), and tenant-based data isolation to maintain separation between independent organizational environments and protect against unauthorized cross-tenant access.
• API endpoints are secured through encrypted domain-binding and origin validation controls, ensuring that requests originating from unauthorized domains are automatically denied.
• Smart home configuration maps and customer parameters are held exclusively for the duration of an active enterprise SaaS platform subscription instance.
• While we apply top-tier perimeters to prevent unauthorized access, use, alteration, or destruction, please be aware that no method of transmission over the internet or electronic storage is 100% secure.

4. Boundaried Third-Party Data Interactions

We do not trade, sell, rent, or otherwise transfer your personal information or automation details to advertising brokers or outside third parties without your consent, except under the following boundaried circumstances:

• Service Providers: We share information with trusted third-party service providers who assist us in operating our business and providing our Services (e.g., cloud hosting networks, secure payment processors). These parties are obligated to keep your information confidential.
• Reverse Geocoding Lookups: Numerical telemetry survey coordinates pass securely through encrypted APIs (e.g., OpenCage API) to pull structural neighborhood or city name details required to format physical home automation sites accurately.
• Legal Requirements: Informational logging matrices may be submitted to law enforcement frameworks if required to resolve infrastructure boundary safety concerns or satisfy valid requests by public authorities (e.g., a court order or government agency within India).
• Business Transfers: In the event of a corporate merger, acquisition, restructuring, or sale of all or a portion of our assets, your stored enterprise parameters may be securely transferred to the new owner to ensure system continuity.

5. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to collect and store information about your usage of our Services. Cookies are small data files placed on your device to remember login states and track visual presentation metrics:

• You can instruct your web browser to refuse all cookies or to indicate when a cookie is being sent.
• Please note that if you do not accept cookies, some structural portions of our interactive proposal management service may not function properly.

6. Your Choices and Rights

Depending on your jurisdiction, you and your home automation customers retain explicit rights regarding the personal information held within our database frames:

• Access: You have the right to request a copy of the personal data we hold about you.
• Correction: You have the right to request that we correct any inaccurate information or broken configuration logs.
• Deletion: You have the right to request the complete deletion of your personal data history.
• Withdraw Consent: You have the right to withdraw your consent to our use of your information at any time. To exercise any of these rights, please contact us using the corporate details provided below.

7. Children's Privacy

Our platform services are tailored for enterprise home automation businesses and are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to purge that data from our storage systems as soon as possible.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" text array. You are advised to review this Privacy Policy periodically for any changes.